How do you contribute to creating a pleasant and inclusive work environment together with colleagues? We developed an e-learning course and a manager's toolbox.
What behavior do we collectively view as acceptable, and what do we not? As a result of the employee satisfaction survey, GVB decided to give extra attention to this important topic, “workplace interactions”.
To truly understand what’s going on, we went out into the field. We rode the bus, tram, metro, and ferry, listening to the stories of employees. This first-hand experience made the content of the interventions highly relevant and relatable to the target audience. As a result the interventions were even more impactful.
These employees are always on the move – on trams, buses, and ferries. They can’t simply take a whole day off for a training or event. So, how do we reach them?
We developed three easily accessible e-learning courses on interactions in the workplace. These focused on acceptable behavior, unacceptable behavior, and the role cultural differences play in this. The trainings are flexible, allowing employees to take them anytime, anywhere.
For managers, we designed an interactive dialogue game as a basis for an open and valuable conversation with their employees in operations. During the launch with 150 managers, the toolbox was received with great enthusiasm and appreciation. Meaningful conversations started right away. In the challenging context of GVB, this toolbox offers a simple, short-term solution that managers believe is a step in the right direction.
"I found the collaboration with Frisse Blikken very refreshing. They provided great input and were able to truly understand our organization. You can see that reflected in the products and in their level of involvement."
Curious about how we will work on your challenge? Leave us a message. You will hear from us soon!
Achtergrond: phD in Human Resource Management en Organizational Behavior. Master Arbeids- en Organisatiepsychologie
Mijn verborgen talent is… Sportgerelateerde vragen in een pubquiz beantwoorden.
Met dit nummer begint mijn weekend: Tash Sultana – Jungle
Als ik later groot ben dan… Heb ik een bedrijf dat mensen helpt om hun leven leuker te maken.
